Privacy policy

PRIVACY POLICY
We take your privacy seriously. This privacy statement explains how ELEVATE CONSTRUCTION SDN. BHD. (Co. No. 202601020541 / 1682638-U) (collectively, "we," "us," or "our") collects, uses, shares, and processes your information.

COLLECTION AND USE OF PERSONAL DATA
Personal data is information that can be used to directly or indirectly identify you. This includes payment data (credit/debit card numbers, authentication/billing details), shipping addresses, and contact info when you purchase industrial parts or request elevator quotes.

PROMOTING SAFETY AND SECURITY
We abide by principles of legality, legitimacy, and transparency, processing minimal data for fraud monitoring, account verification, and transaction security under legitimate business interests.

WHAT PERSONAL DATA WE COLLECT
i. Data you provide: Account creation details, inquiries, survey responses, payment/credit card info, billing, shipping, and contact details.
ii. Data about use of our services: Device type, unique ID, IP address, OS, browser type, usage/diagnostic logs, and approximate location via IP/GPS to improve B2B platform performance.

HOW WE USE YOUR PERSONAL DATA
i. Providing, improving, and developing products/services: Data analysis, research, audits, and managing B2B/custom project RFQs.
ii. Communicating with you: Transaction updates, policy notices, and (subject to prior express consent) marketing communications. You may opt-out of marketing emails anytime.

COOKIES
We use cookies to personalize content, measure ads, understand user behavior, and provide a secure browsing experience.

DISCLOSURE OF PERSONAL DATA
We share data with strategic logistics partners, payment gateways, and IT hosting providers strictly to fulfill your orders. We do not sell personal data to third parties for independent marketing.

DATA DISCLOSURE, TRANSFER & PROCESSING (EEA / GDPR COMPLIANCE)
If you reside within the European Economic Area (EEA), processing is justified under Article 6(1) GDPR. Business transfers, mergers, or legal/government compliance requests may require data disclosure in good faith.

CHILDREN
Our products and services target adult B2B buyers/engineers. We do not knowingly collect data from children under 16.

YOUR RIGHTS
You have the right to access, correct, delete, or port your personal data, or object to processing. Responses provided within 30 days upon identity verification.

THIRD-PARTY WEBSITES AND SERVICES
External links/third-party tools operate under their own privacy frameworks; we assume no liability for third-party practices.

DATA SECURITY, INTEGRITY, AND RETENTION
Retained as necessary to fulfill transaction/legal obligations under technical/physical security safeguards.

CHANGES TO THIS PRIVACY STATEMENT
Updates posted on this page constitute acceptance of revised terms.

CONTACT US
If you have any questions regarding this Privacy Policy or its implementation, here is how you can reach us:
- **Company**: ELEVATE CONSTRUCTION SDN. BHD. (Co. No. 202601020541 / 1682638-U) [cite: 15]
- **Email**: sec@imapartners.com.my
- **Phone / WhatsApp**: +60 11-1084 1223
- **Registered Address**: #03-27 BLOCK C, PUSAT PERDAGANGAN EKOFLORA, JALAN EKOFLORA 7/5, TAMAN EKOFLORA, 81100 JOHOR BAHRU, JOHOR, MALAYSIA
- **Operating Address**: NO. 15, JALAN SILC 1/10, KAWASAN PERINDUSTRIAN SILC, 81550 GELANG PATAH, JOHOR, MALAYSIA